Refund policy
Refund Policy
Last updated: September 11, 2026
Thank you for shopping at Norivex.store. We want you to be completely satisfied with your purchase. Please read our refund policy carefully.
1. Eligibility for Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by proof of purchase (order number or receipt)
2. Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable digital products
- Items marked as final sale
- Perishable goods
3. Refund Process
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method within 5–10 business days.
4. Exchanges
If you received a defective or damaged item, we will replace it at no extra cost. Please contact us within 7 days of receiving the item.
5. Return Shipping
You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Contact Us
If you have any questions about our Refund Policy, please contact us at:
Email: support@Norivex.store